Impaired SMS delivery to Vodacom

Incident Report for Sudonum

Resolved

Vodacom Interconnects have remained stable and SMS traffic is routing as expected.

RCA has been requested from Vodacom and will be provided soonest.

Apologies for the inconvenience caused.

Posted Jan 19, 2023 - 17:58 SAST

Monitoring

Vodacom interconnects have stabilised and SMS's are now routing as expected.

We are however still monitoring.

Posted Jan 19, 2023 - 14:57 SAST

Investigating

We are currently experiencing issues with SMS delivery to Vodacom number ranges due to an upstream interconnect outage.

This has been logged with Vodacom and we are awaiting feedback from them.

Updates to follow.

Posted Jan 19, 2023 - 11:25 SAST

This incident affected: SMS.