All Systems Operational
API Operational
90 days ago
100.0 % uptime
Today
Voice call ? Operational
90 days ago
100.0 % uptime
Today
Numbers Operational
SMS Operational
Console ? Operational
90 days ago
100.0 % uptime
Today
WhatsApp Solutions Operational
90 days ago
100.0 % uptime
Today
Chat-Intros ? Operational
90 days ago
100.0 % uptime
Today
WhatsApp Inbox ? Operational
90 days ago
100.0 % uptime
Today
External connectivity ? Operational
90 days ago
99.97 % uptime
Today
Voice - South Africa ? Operational
90 days ago
100.0 % uptime
Today
Voice - Latin America ? Operational
90 days ago
100.0 % uptime
Today
Voice - Turkey ? Operational
90 days ago
100.0 % uptime
Today
Voice - Europe Operational
90 days ago
100.0 % uptime
Today
Voice - North America Operational
90 days ago
100.0 % uptime
Today
WhatsApp BSPs ? Operational
90 days ago
100.0 % uptime
Today
SMS - South Africa Operational
90 days ago
99.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 31, 2023

No incidents reported today.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023
Resolved - SMS delivery has been stable since 17:45 Yesterday. We have requested the RFO from the vendor.

If you are still experiencing issues please contact support@sudonum.com.

May 18, 08:36 SAST
Monitoring - Engineers have managed to rectify the outage.

We are waiting for the RFO from the team which will be communicated.

We are however continuing to monitor.

May 17, 17:59 SAST
Update - Engineers are still on site investigating the issue.

Once feedback has been received it will be communicated.

Apologies for the inconvenience caused.

May 17, 12:21 SAST
Investigating - We are aware of an outage causing inbound SMSs to our 2760 number ranges to go undelivered.

We are working with our vendor to get the service restored ASAP.
Updates to follow.

May 17, 08:56 SAST
May 17, 2023