All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
Voice call
Operational
90 days ago
99.99 % uptime
Today
Numbers Operational
SMS Operational
Console
Operational
90 days ago
100.0 % uptime
Today
WhatsApp Solutions Operational
90 days ago
100.0 % uptime
Today
Chat-Intros
Operational
90 days ago
100.0 % uptime
Today
WhatsApp Inbox
Operational
90 days ago
100.0 % uptime
Today
External connectivity
Operational
90 days ago
100.0 % uptime
Today
Voice - South Africa
Operational
90 days ago
100.0 % uptime
Today
Voice - Latin America
Operational
90 days ago
100.0 % uptime
Today
Voice - Turkey
Operational
90 days ago
100.0 % uptime
Today
Voice - Europe Operational
90 days ago
100.0 % uptime
Today
Voice - North America Operational
90 days ago
100.0 % uptime
Today
WhatsApp BSPs
Operational
90 days ago
100.0 % uptime
Today
SMS - South Africa Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Sudonum API Outage
Resolved - We can confirm the API is working as per normal.

The issue was caused by a database indexing issue that was preventing the database from responding to queries in a timely manner. This has been resolved and the API is now performing as expected.

Apologies for the inconvenience caused.
Sep 21, 12:41 SAST
Monitoring - A fix has been applied to resolve this outage. API performance has returned to normal.

We will however continue to monitor.

Further updates to follow.
Sep 21, 12:02 SAST
Investigating - We are currently investigating an issue affecting Sudonum API.
Multiple services are affected and will experience degraded performance.

Updates to follow.
Sep 21, 11:49 SAST
Database Maintenance - Performance Enhancement Changes
Completed - The scheduled maintenance has been completed.
Sep 21, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 04:00 SAST
Scheduled - We are partitioning and streaming large tables to a search database to speed up queries and enable a more resilient architecture. The changes are low risk & the downtime should be minimal.
Sep 7, 10:22 SAST
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

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