Resolved -
We can confirm the API is working as per normal.
The issue was caused by a database indexing issue that was preventing the database from responding to queries in a timely manner. This has been resolved and the API is now performing as expected.
Apologies for the inconvenience caused.
Sep 21, 12:41 SAST
Monitoring -
A fix has been applied to resolve this outage. API performance has returned to normal.
We will however continue to monitor.
Further updates to follow.
Sep 21, 12:02 SAST
Investigating -
We are currently investigating an issue affecting Sudonum API.
Multiple services are affected and will experience degraded performance.
Updates to follow.
Sep 21, 11:49 SAST