SMS Delivery Reports (DLRs) Service Degredation

Incident Report for Sudonum

Resolved

The incident has been resolved.
Posted Apr 01, 2025 - 10:32 SAST

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 01, 2025 - 10:23 SAST

Investigating

Morning, we are experiencing an issue routing SMS delivery reports back to senders. We are currently investigating the root cause of this. SMS messages are still being delivered, but DLR messages are not routing.
Posted Apr 01, 2025 - 10:16 SAST
This incident affected: SMS.