Outbound Voice Services Impaired to TELEJGNP numbers

Incident Report for Sudonum

Resolved

Routing changes on our call path to TELEJGNP have been implemented to rectify this issue.
Calls are now routing as expected.

We will however continue to monitor.
Apologies for any inconvenience caused.

Posted May 26, 2022 - 17:18 SAST

Update

We are continuing investigations with our voice carriers, there is currently no ETA.

Updates to follow.

Posted May 26, 2022 - 16:02 SAST

Identified

We are aware of an intermittent issue affecting outbound calls to ported TELEJGNP owned numbers.

Engineers are communicating with our voice carriers to resolve.

Updates to follow.

Posted May 26, 2022 - 13:25 SAST

This incident affected: External connectivity (Voice - South Africa).