Voice Connectivity Issue to 278772 & 2787813 Number Ranges

Incident Report for Sudonum

Resolved

Engineers have resolved this network outage and restored connectivity to these number ranges.

We will however continue to monitor.

Posted Nov 23, 2021 - 12:47 SAST

Update

We are continuing to work on a fix for this issue.

Posted Nov 23, 2021 - 11:45 SAST

Identified

We are currently experiencing intermittent call connectivity on our 278772 & 2787813 number ranges.

Upstream provider has confirmed this is due to a network outage on their end.

Engineers are currently working to resolve as soon as possible, updates to follow.

Posted Nov 23, 2021 - 11:44 SAST

This incident affected: External connectivity (Voice - South Africa).